General skills:

• strategic planning in tourism and services;
• substantiation of the business plan, specific strategies, plans and programmes, procedures for implementation, and identification and implementation of corrective measures in order to achieve the planned objectives in the best possible way;
• identifying the overall implications of tourism and service development;
• analysis of risk and uncertainty in the tourism and services economy;
• development of projects to implement tourism facilities;
• the ability to assess and analyse restrictive international requirements in relation to consumer and environmental protection.

Specific competences and skills:

• ability to analyse the global context of tourism and services and the implications of globalisation on global and regional economic development;
• use of the main programmes in the field of tourism and service management;
• the ability to ground methods of planning, design and implementation of physical infrastructure contributing to the development of tourism facilities at micro and macro-economic level;
• the ability to assess the internal and external environment of an organisation in a dynamic and changing environment;
• the ability to have a global and strategic vision of management and marketing methods deriving from the new Internet era, in order to improve the competitiveness of services and destinations,
• the ability to design and initiate research projects in tourism and services and to extend their critical vision of research methods;
• the ability to analyse issues related to optimisation of resource use, transport optimisation, simulation and planning of activities, organisation of production, mitigation of risk and uncertainty;
• the ability to prepare feasibility studies, design and manage investment programmes in the context of efficient use of resources and environmental protection.